An impressive speaker and exhibitor line-up will
be at Check-In Asia, taking place at the Pan Pacific Kuala Lumpur
International Airport on 24 - 26 November 2010.
This new passenger
and baggage processing forum for Asia Pacific travel industry
stakeholders is to be delivered in partnership by Malaysia
Airports, PPS and IATA (who will also stage a Simplifying the
Business (StB) workshop on the first day of the event).
The theme of the event is “Enhancing the
Passenger Experience – from beginning to end” and a line-up of
leading industry figures and experts has been announced including:
Keynote: Tan Sri Bashir Ahmad, Managing Director, Malaysia
Airports Dato’ Tengku Azmil Zahruddin Raja Abdul Aziz, Managing
Director & Chief Executive Officer, Malaysia Airlines Cees
de Vos, Director Airport Services, SkyTeam Alliance Takeshi
Tokunaga, Senior Manager, Passenger Services Planning, ANA All
Nippon Airlines Davesh Shukla, B.Sc. MBA, Chief Information
Officer, RGIA, GMR Airport Developers Ltd. Todd Grace,
Strategy Manager - Airports, Air New Zealand Stephen Tame ,
CIO, General Manager IT, Jetstar Airways Jim L. Martin,
Managing Director, ARINC, Asia Pacific Division Philip Wagnert,
Director Product Strategy and Development, SAS - Scandinavian
Airlines David Holm, Transport Portfolio Leader, Woodhead
Russ Fortson, Manager, Customer Service and Product Development,
Airports Worldwide, Cathay Pacific Airways Mohd Aminuddin
Yaakub, General Manager, IT Development, Malaysia Airports
Paul Behan, Head of Passenger Experience, IATA Damian J.
Hickey, Regional Vice President, South Asia & India Sales &
Relationship Management, SITA Thomas Jeske, Senior Manager, IT
Infrastructure, Lufthansa Airlines David Reszner, Senior
Product Manager Ground Services, Austrian Airlines Dr. Stefan
Trilling, Vice President New Products & Portfolio Management
Passenger Airline Solutions, Lufthansa Systems Mr Ronald
Saade, COO, IRIS Corportation Berhad Lisa Angiolelli, Project
Manager for Passenger Facilitation, IATA
The forum will focus
on future check-in practices, while taking a closer look at the
end-to-end process from the passenger point of view, from the
moment of booking to collection of baggage at their arrival
destination. Sessions will focus on:
• Enhancing the passenger
experience through every stage of the travel continuum •
Security, Immigration and Facilitation • Solving baggage
challenges • Advanced Self-Service Strategies and Future
Terminals • Implementing new technology and processes
Tan Sri Bashir Ahmad, Managing Director,
Malaysia Airports said, "Malaysia Airports is proud to play host to
this exciting new event and delighted to see that so many
airlines, airports and leading solution providers have put forward
their leading experts to share experiences and ideas in this key
subject area of improving the passenger experience, which we here
at Malaysia Airports are so passionate about. We look forward to
showcasing not only the International Air Transport Association's
(IATA) StB initiatives in action at KLIA, but also playing our
part in delivering a true one stop shop for air transport
stakeholders to hear and see the very best innovations in this
field through the conference, exhibition, IATA workshop and
Airport Tour."
The complementary IATA StB workshop will
take place on 24 November, where IATA's specialists and guest
speakers (including representatives from Lufthansa and Air France)
will lead in-depth technical sessions in an interactive
environment on the Fast Travel programme, which covers check-in,
bags ready-to-go (bag registration), document scanning, flight
re-booking, self-boarding and bag recovery (lost bag
registration).
The workshop will highlight the benefits of
implementing Fast Travel initiatives as well as provide first-hand
advice and lessons learned from organisations that have been
through implementations and are now enjoying the benefits. And a
new Passenger Facilitation project aiming to bring similar
benefits for passengers, airlines and airports to the process
areas dealing with Security, Customers and Border Control will
also be showcased for the first time.
Daniel Coleman, Event
Director, PPS, said, "The event has come together very well and
there is much excitement in the marketplace as airlines and
airports in the region are all committed to learning how to
improve the passenger experience on the ground. I am particularly
excited that the exhibition showcasing the latest systems and
components on the market, has attracted the leading providers
including Arinc, SITA, BCS, Desko, KABA, 3M, Custom Engineering
SPA, Damarel Systems International, PrehKeyTec, IER, Intermec,
IRIS CORPORATION BERHAD, IBM and Lufthansa Systems, and that many
of them will be showcasing prototype and new products that have
never been seen on display before."
In addition to all the
learning and networking on offer, Malaysia Airports will also
stage a Gala Dinner at the Seri Melayu Restauran in Kuala
Lumpur’s city centre.
See other recent news regarding:
Airlines,
Airports,
Awards,
Flights,
Codeshare,
Lounges,
First Class,
Business Class,
MICE,
GDS,
Rewards,
Miles,
Hotels,
Apartments,
Promotions,
Spas,
Yoga,
Retreat,
New Hotels,
Traffic,
Visitor Arrivals,
Cruises,
Interviews,
Free Deals,
Videos,
Pan Pacific,
KL,
Kuala Lumpur,
Travel Trade Shows
|