Better Baggage Handling for Finnair @ Helsinki-Vantaa Airport

The baggage of all Finnair scheduled flights at Helsinki-Vantaa Airport is now being handled in a new baggage handling centre.

"The new premises mean that we are able to serve customers better and more reliably than before, because baggage handling capacity is significantly greater. We can therefore offer customers a smoother overall travel experience," says Tero Lampén, Product Development Manager of Finnair subsidiary Northport.

The Helsinki-Vantaa premises can now handle 13.5 million items of baggage per year, which is 43% more than the old premises. The entire baggage handling system is over 10 kilometres long and has a peak capacity of 7,000 items of baggage per hour.

In total, the refurbishment of the old parts of the terminal will take nearly two years. More new check-in desks will be taken into use at the end of this year. When the work is completed at the beginning of 2012, the airport will have a completely new look.

The distribution of check-in desks in the newly opened check-in area 240 is as follows:

241-243 Priority Lane (Business Class, Finnair Plus Platinum, Gold and Silver members, oneworld Emerald, Sapphire and Ruby cardholders)

244 Special passengers (families with children, unaccompanied minors, passengers needing assistance)

245-249 Baggage Drop
250-255 Economy Class
256-257 Finncomm Airlines

Check-in to Finnair's leisure flights is still done in the check-in area 201-232.

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