European car rental site ArgusCarHire.com has
introduced a Price Promise guarantee for all of its customers.
The
aim the Price Promise is to assure customers that they will not
find a lower rate for the same rental car in the same location and
rental period on any other website. In the event that a cheaper
deal is found elsewhere online, the company says it will refund the
difference.
The claim process is simple. Once a customer
submits a claim, a Price Promise agent investigates the
alternative offer and responds to the customer within 48 hours of
receiving the claim.
If Argus's Price Promise team find and replicate
the lower price they will refund the difference to the customers
who have an "active" booking and reduce their price to match the
alternative offer for customers who do not have an "active"
booking. All refunds are subject to terms and conditions.
Commenting on the launch of the Price Promise guarantee,
Barry Malone, Head of Online at ArgusCarHire.com said, "Our
new Price Promise guarantee is testament to Argus Car Hire's
strong commitment to offering the best value rates for online car
hire. As a customer-focused company, competitive pricing and
consumer satisfaction have always been top of our list of
priorities. With the Price Promise guarantee, customers can see
for themselves how dedicated we are to providing them with the
best available car rental deals."
Argus Car Hire was established in 1959, online
since 1996. Today, ArgusCarHire.com is one of the world's leading
car rental consolidators. The company's 'direct connect'
technology allows customers to search hundreds of suppliers and
book their rental car in just three clicks. Currently 550 of the
world's most trusted car hire companies subscribe to the system,
providing Argus customers with all-inclusive pricing in 22
languages at 25,000 locations worldwide including airports, train
stations, ferry ports and city centres in 134 countries worldwide.
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