As part of its 30th anniversary celebrations,
the School of Hotel and Tourism Management (SHTM) at The Hong Kong
Polytechnic University (PolyU) established a community programme
with industry partners entitled “Community Development through
Tourism and Hospitality”. Having assessed various communities in
terms of their needs for tourism and hospitality development, the
School opted for Kaiping, a small community in the Pearl River
Delta.
Kaiping is unique in that the area is famous for
its “diaolous”, which are unusual 3 to 5 storey houses built in
the early part of the twentieth century. Since 2007, the Kaiping
diaolou clusters have been included on the World Cultural Heritage
List of the United Nations Educational, Scientific and Cultural
Organisation (UNESCO).
As partners in the SHTM programme, the Kaiping
Tourism Bureau and the Guangdong Kaiping Diaolou Development
Company pledged their support to the School in furthering the
development of the community’s tourism and hospitality industry. A
Memorandum of Understanding was signed in Kaiping on 15 March by
Professor Kaye CHON, Chair Professor and Director of SHTM, Mr XU
Yong Feng, Director of Kaiping Tourism Bureau, and Mr KUANG Ji
Kang, General Manager of Guangdong Kaiping Diaolou Tourism
Development Company. At a ceremony that followed, a plaque
commemorating the occasion was unveiled.
Addressing the ceremony, Professor Kaye CHON
said, “The school believes that everyone involved in the tourism
and hospitality industry can contribute to the well-being of the
destinations in which they operate to ensure success and
sustainability. With this in mind, we would like to contribute to
this meaningful cause by offering tailor-made courses to the
villagers in Kaiping to help them in their pursuits.”
In the two weeks that followed, SHTM faculty
members were in Kaiping to provide training to local villagers who
wanted to establish businesses in tourism and hospitality. The
topics of the training sessions included:
• World Tourism Trends and UNESCO World Heritage
Sites • Community-based Tourism • Food Hygiene and Safety
• Menu Design • Service Quality Management • Cultural
Tourism: Concepts and Markets • Cultural Tourism: Product
Development • Bed and Breakfast • Attraction Management •
Food and Culture
“We are very appreciative of the
initiative undertaken by PolyU’s School of Hotel and Tourism
Management and the selfless efforts of its staff,” Mr KUANG Ji
Kang remarked. “It is a known fact that SHTM’s faculty members
come from all around the globe. Courses tailor made and conducted
by such a respected team of international professionals will not
only broaden the horizons of villagers but will also help to raise
the overall industry standard in Kaiping.”
PolyU’s School of Hotel and Tourism Management
is one of the world-leading providers of hospitality and tourism
education. It is ranked No. 2 in the world among hotel and tourism
schools based on research and scholarship, according to a study
published in the Journal of Hospitality and Tourism Research in
November 2009.
With 60 academic staff drawing from 18
countries, the School offers programmes at levels ranging from PhD
to Higher Diploma. It was awarded the 2003 International Society
of Travel and Tourism Educators Institutional Achievement Award in
recognition of its significant contribution to tourism education,
and is designated by United Nations World Tourism Organisation as
one of its global Education and Training Centres.
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