FCm Travel Solutions has extended its travel
management consultancy service with US-based Richardson Electronics,
from North America to more than 30 countries worldwide, including nine
countries across Asia Pacific.
FCm was initially
appointed to manage corporate travel for Richardson Electronics (RELL)
in 2006. Following the company’s successful implementation of travel
solutions in North America, FCm is now also responsible for RELL’s
travel management in Latin America, Europe and Asia Pacific.
RELL is a global provider of engineered solutions serving the radio
frequency, wireless communications, industrial, power conversion and
display systems markets. Founded in 1947, the company is headquartered
in Illinois USA, and has 50+ office locations worldwide.
FCm president USA, Gregory Lording,
said, “RELL wanted to create a more effective travel
policy and ensure this policy suited its overall company needs, yet it
needed to consider the local cultural nuances of individual countries.”
“It also wanted better visibility into its travel expenditure,
stronger negotiation with suppliers, and a more strategic approach to
travel as a whole. The overall goal was to improve cost effectiveness.”
Mr Lording said FCm’s primary solution was to assist RELL in
creating an internal travel committee with representatives from its HR
and finance teams, as well as top travellers from each business unit.
“This committee was guided and supported by FCm, and has
become the driving force behind RELL achieving best practice throughout
its travel activity,” he said.
“We worked closely with
the committee members to review RELL’s entire travel program and
identify the areas for improvement. For the first time, RELL was
equipped with a single global travel policy to maximise productivity and
cost savings.
“Our solutions also included ongoing
education to all company travellers about the implications and benefits
of the new policy, as part of a change management plan to garner the
strongest level of support for the policy.”
RELL global
travel manager, Karen Allen, said FCm won the company’s confidence to
manage RELL’s travel worldwide following its effective service in North
America.
“We had never implemented a travel program
globally before, and FCm gave us the strategic direction we needed to
achieve consistency and cost control,” she said. “FCm
partnered with my team to develop a global vision to ensure our business
needs are being met, while maintaining the goals of our Travel &
Entertainment team.”
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