Air Canada launches Lowest Fare Guarantee

Air Canada customers can now buy tickets on domestic and transborder flights in the knowledge they are paying the lowest available price that day under the airline's new Lowest Fare Guarantee.

"Air Canada wants to give customers confidence that they are getting the best deal of the day when they book a flight with us. That is why we are introducing our Lowest Fare Guarantee, a unique initiative in the Canadian marketplace that not only ensures customers get the lowest price available but also provides a $50 travel credit for their next trip should they find a lower fare in the same fare brand and on the same flight within 24 hours of their purchase. This easy to understand and transparent program is a first in the Canadian airline industry that will make Air Canada the first and last stop for anyone seeking the best possible airfare," said Ben Smith, Executive Vice-President and Chief Commercial Officer at Air Canada.

Highlights of how Air Canada's Lowest Fare Guarantee works:

- It is available to all consumers and travel agencies who purchase their tickets for Air Canada or Jazz flights through the Canadian edition of aircanada.com.

- If, within 24 hours of purchase, the customer finds a cheaper fare on another Canadian online travel retailer for the same flight, itinerary and fare brand, then Air Canada will provide a travel credit for $50, plus the difference between the fares, which can be applied towards future travel.

Air Canada's policy of allowing customers to cancel flights and receive a full refund within 24 hours of booking remains in effect.

- Customers and travel agencies who find a lower fare can easily notify Air Canada online and are not required to buy the lower fare.

- The program covers all travel wholly within Canada or between Canada and the U.S. on flights marketed and operated by Air Canada or Jazz. It is available for all published retail fares sold in Canada by any Canadian online retail distribution channel that is an accredited vendor of Air Canada.

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