Hossein Vetry has been appointed as the new Area
General Manager of The Ritz-Carlton Hotels in Qatar. Mr. Vetry is
currently the general manager of Sharq Village and Spa, and he
will oversee all operational matters at The Ritz-Carlton, Doha, as
well as being responsible for all further developments of The
Ritz-Carlton Hotel Company L.L.C. in the country.
In his new role, Mr. Vetry is responsible
for all aspects of both properties including guest and employee
engagement and financial performance.
“Hossein Vetry brings a global understanding of the
hospitality industry to Sharq Village and Spa, and The
Ritz-Carlton, Doha,” said Area Vice President, Middle
East, Mr. Pascal Duchauffour. “Hoss’s background,
along with his demonstrated success in impacting revenue growth
and developing strong customer service, will be of tremendous
benefit to The Ritz-Carlton Hotels, Qatar. His appointment comes
at a pivotal time in the resort’s quest the property of choice for
both business and leisure travelers venturing into Doha.”
Prior to his recent appointment in Qatar as General Manager of
Sharq Village and Spa, Mr. Vetry held the position of hotel
manager at the award-winning Portman Ritz-Carlton
Shanghai, a 611-room hotel with extensive facilities
including a full-service spa. There he led a team of
more than 850 ladies and gentlemen and implemented total
quality management, which improved market share for the
property and elevated guest satisfaction ratings.
Mr. Vetry began his Ritz-Carlton
career at the renowned Ritz-Carlton, San Francisco in 1992 as the
Director of Outlets. His drive for service excellence along with
his commitment to guest engagement, innovation and leadership was
imperative to the hotel’s “Dinning Room” being awarded the
prestigious Exxon/Mobile Five Star award.
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Ritz-Carlton,
Vice President,
Hossein Vetry,
General Manager,
Qatar,
Doha
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