Marlon Hirsh joins Ritz-Carlton Millenia Singapore as EAM - Rooms Division

Having spent half of his 14-year career in various locations in Asia, Marlon Hirsh has now arrived in Singapore as The Ritz-Carlton, Millenia Singapore's newly appointed executive assistant manager of the rooms division.

Previously positioned at The Ritz-Carlton, Bali Resort & Spa in the same capacity, Hirsh led quality improvement teams to continuously benchmark the resort's overall guest engagement experience.

He also headed REACT (Ritz-Carlton Environmental Action Conservation Team) to encourage employees' participation in creating environmental conservation initiatives.

Other Ritz-Carlton properties Hirsh has worked in across various positions in Guest Services, Housekeeping and Laundry include The Ritz-Carlton Marina Del Rey in California, The Ritz-Carlton, St. Thomas and The Ritz-Carlton, Atlanta (Downtown), where he had started as night manager in 2005.

As Director of Rooms at the Makati Shangri-La in Manila, the Philippines, Hirsh's efforts at driving the front office's upselling programme topped the company's non-China properties' arrival upselling targets.

His Indonesian experience includes the Four Seasons, Jakarta and Hotel Mulia Senayan, Jakarta as director of rooms.

Of American descent, Hirsh graduated with a Bachelor of Arts degree from the University of Alabama, with an emphasis on Criminal Justice and Public Relations.

The Ritz-Carlton, Millenia Singapore is a 32-storey luxury hotel located in Marina Bay, next to the Esplanade – Theatres on the Bay.

Set amidst seven acres of tropical landscape, all guest rooms and bathrooms offer views of either Marina Bay or Kallang Bay and the city skyline.

Services and facilities include restaurants and a lounge serving Chinese, Western and international favourites; a Fitness Centre and Spa with swimming pool, indoor gym, tennis court and spa treatment rooms; and a business centre.

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