TriaGnoSys, an expert in satellite
communications, recently gave a live demonstration of its inflight
3G solution, along with its onboard communications manager.
The demonstration was given to leading
European airlines, airports, manufacturers and service providers
at the Airbus Cabin Test Centre in Hamburg, as part of the final
stage of the ground-breaking E-Cab project.
TriaGnoSys’ 3G services provide a range of
passenger and crew communications applications, and the
communications manager controls all satellite-based passenger,
cabin crew and IFE data communications to and from the aircraft
during flights.
E-Cab (E-enabled Cabin and
Associated Logistic for Improved Passenger Services and
Operational Efficiency) sought to maximise efficiencies in air
transport logistics and improve the passenger experience. It
focused on the development of improved services in four different
services areas: moving people through airports, passenger
services, freight handling and catering services. Most
importantly, E-Cab developed the technology to interconnect all
four areas to increase efficiency and thereby reduce costs.
Dr Reiner Rueckwald, E-Cab Project Manager at Airbus,
coordinating the project, said, “The rapid growth of air transport
has meant that airlines and airports are frequently confronted by
technology and processes that often do not work well together.
E-Cab has developed the technology to connect a range of key
services, each of which will make air transport better for
passengers and more efficient for airlines and airports in their
own right.
“The successful completion of this
project paves the way for the European aviation industry to
provide a step change in the passenger service it provides and the
efficiencies it can achieve.”
Key to the success of
the cabin element of the project, which performed the
demonstration in Hamburg, includes the fact that the solutions
developed are all accessible through the IFE system, using any
mobile or WiFi device. Real-time credit card authorisation is
possible, as is live updating of IFE content using satellite
communications.
Dr Rueckwald said, “We have
successfully proved that there are significant savings to be made,
and better passenger services available, through the use of an
integrated information management system.”
The
project partners will now start to commercialize the project
developments. To that end, TriaGnoSys has included its 3G solution
and WiFi payment portal in its airline product portfolio.
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