Air Canada has begun trials offering its
customers Gogo Inflight Internet service on board select flights
on the carrier's Toronto-Los Angeles and Montreal-Los Angeles
routes.
"Air Canada is the first Canadian airline to
begin offering customers access to the internet while they are
flying," said Louise McKenven, Senior Director, Marketing, at Air
Canada. "With this service, our customers will be able to email,
work and surf the net while flying, and more fully enjoy what is
already a superior travel experience that includes complimentary
seatback entertainment and access to standard power outlets."
Following the test period which runs until January 29, 2010,
Air Canada said it will analyze usage and customer feedback before it
proceeds with introduction of the service on other routes.
"This initial phase is intended to get our customers' feedback
about this exciting new service. The ultimate rollout of our
inflight internet service will be finalized pending the outcome of
the trial period as well as obtaining the necessary regulatory
approvals and the development of ground infrastructure in Canada
to provide a domestic network," added Ms. McKenven.
Customers can
access the service using their own standard, Wi-Fi equipped laptop
at a cost of US$9.95 per flight or Personal Electronic Device
(PED) at a cost of US$7.95 per flight.
Initially, the
Gogo system will be powered by Aircell's existing network and only
available in the continental U.S.. Air Canada intends to extend
the system on other routes in North American with the deployment
of the Canadian Air-To-Ground (ATG) network. Aircell plans to
collaborate with the Canadian ATG licensee in supporting the
establishment of a Canadian ATG network and in facilitating the
fleet-wide deployment of Air Canada's onboard connectivity
service.
"We
are very pleased to launch Gogo on Air Canada, the first Canadian
airline to offer Inflight Internet," said Ron LeMay, Aircell
President and CEO. "Air Canada's customers will now feel the
freedom of having the world at their fingertips thanks to having
full Internet access in flight. We look forward to working with
Air Canada to deliver that world to them."
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