Shun Tak Consolidates Travel Businesses

The Shun Tak Group has completed the re-structuring of its hospitality services business, Shun Tak Hospitality Services Limited, bringing together all travel and MICE operations and services previously run under the different companies of Shun Tak Travel Services Limited, Shun Tak MICE Services Company Limited, Shun Tak International Travel Agent (China) Company Limited, Shun Tak International Hotel Reservation Center (Shenzhen) Company Limited and Destinations Network Tourism and Leisure Marketing Limited.

The move is aimed at streamlining all related operations to create a more effective and comprehensive platform to provide one-stop shop travel and MICE solutions for its corporate and leisure travel customers in the region.

“The hospitality services market is getting increasingly competitive, demanding a much faster speed, ease of doing business and higher degree of flexibility. The ability of services providers to be pro-active and innovative to respond to market and customer needs will be critical to success. We are excited about the change as with the consolidation, we will become one of the few hospitality services providers that own and manage both the hardware and software of MICE and travel services in the region. We are confident that this distinctive capability and effective organization will enable us to deliver timely and quality services.” said Michael Kwan, Operations Controller, Shun Tak Hospitality Services Limited.

With a network of experienced travel and MICE professionals in Hong Kong, Macau, Shanghai, Beijing, Guangzhou and Shenzhen, Shun Tak Hospitality Services is well-positioned to capture the increasing market demand and opportunities from the wide catchment area of more than 50 million people across the region, bringing them to and from the emerging regional tourism and MICE hub of Macau and Hong Kong.

The unique position of the company is further enhanced by the portfolio of hotels, MICE and entertainment facilities as well as the transportation network that the Shun Tak Group has established in the last few decades in the region.

“The consolidated resources provide us with a unique edge to create a total experience to our customers instead of confining them to a single venue. The new company will also focus on innovative travel products such as thematic packages, seasonal packages and other corporate packages to optimize the many facets of MICE and travel experience and to bring more choices to the market,” added Kwan.

Shun Tak Hospitality Services Limited is led by a group of industry veterans with extensive experience in a wide array of disciplines in the region.

Ms. Winnie Pau, General Manager of MICE & Business Development, oversees the overall MICE operation of the re-structured company. She is also responsible for growing the business among high end corporate clients and new geographies in the Region. Ms. Pau has over 20 years of experience in the marketing and hotel industries, with a specialized focus in tourism and mega regional events management.

Ms. Cecilia Chan, General Manager of Sales, is an experienced professional in the hospitality industry. Ms. Chan leads a team of travel sales professionals to serve both corporate clients and partner agents with the comprehensive travel and MICE products and services solutions.

Mr. Edward Mak, General Manager of Travel Services, is responsible for the fulfillment and delivery of travel and leisure products and services, supporting customers in both B-to-B and B-to-C segments.

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