Golden Tulip becomes Amadeus’ First PMS Customer in India

The Golden Tulip Jaipur has become Amadeus’ first Property Management Solution (PMS) customer in India. The installation paves the way for up to twenty similar implementations for other Golden Tulip hotels in India throughout the next two to five years.

Amadeus is already providing PMS solutions to over 70 hotels in the wider Asia region, including Majestic Grand and Siam @ Siam hotels in Bangkok, Hotel Maya in Kuala Lumpur and Asara Hotel in Hua Hin, as well as multiple deployments in other growing countries such as Thailand, Singapore, China and Korea. Amadeus’ PMS solutions are already implemented in more than 6,700 properties around the globe.

The hospitality industry has been expanding at a huge rate in emerging economies worldwide. In India particularly, the growth tourism and the rising power of the Indian economy are two particular factors that are set to heavily impact the travel and hospitality market, as a higher number tourists and business travellers head to India. Indeed, India has been ranked No 1 in long-term travel growth by World Travel and Trade Council in its global report for 2008.

Amadeus is helping hotels in these growing markets as they become more competitive by providing technology solutions such as multi-property PMS to help hotel chains monitor bookings and increase customer service across all their properties, or the Amadeus Revenue Management System to help hotels maximise bookings and revenue as well as a number of other innovative solutions.

Vimal J. Singh, Managing Director, Golden Tulip Southern Asia, owner and operator of, Golden Tulip Jaipur, said, “Amadeus PMS has really benefited us due to its unparalleled connectivity – we are able to apply the global Golden Tulip IT infrastructure used in Europe to the same application used in India. The PMS gives us a single consolidated view on our guests, so we can offer an outstanding level of hospitality. This is vital for Golden Tulip within the increasingly competitive Indian hotel market.”

Golden Tulip Jaipur utilises the Amadeus PMS as a state-of-the-art fully customised and international suite of solutions that gives a single view on guest data for every room across the property covering point-of-sale, back-office and inventory solutions. It integrates large volumes of guest information offering a single consolidated view on guests, allowing hotels to gain valuable intelligence about their guests and ultimately offer an improved hospitality experience.

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