OnAir
has appointed Luc Cousin as Chief Programmes Officer (CPO), and
established a regional presence in Dubai, UAE and Kuala Lumpur, Malaysia. The new appointment and expansion are in response to the growing global demand for the company’s inflight passenger
communications services, which include text, email and voice.
As CPO, Luc Cousin will be responsible for programme planning and customer delivery, and for coordinating and supervising OnAir’s activities
for installation, entry into service and equipment support. Cousin will be a member of OnAir’s Executive Committee and will play a critical role in
the deployment of OnAir services on various aircraft types. He previously worked in Airbus Customer Services, where he led several projects in
change management and strategy; before that, he was Vice President Operations, EADS Test & Services.
OnAir has also established
a regional presence in both Dubai and Kuala Lumpur to meet the unprecedented demand for its services in the Middle
East and Asia Pacific. Franck Michaud has been appointed as Head of Business Development Middle East, based in Dubai. Hans Jurgen Stoffer and Laurent
Philippe, both based in Kuala Lumpur, have joined OnAir as Head of Aircraft Programmes for Asia Pacific and as Head of Business Development for Asia
Pacific respectively. The new regional presence complements OnAir’s current offices in Geneva and Seattle.
Benoit Debains, CEO of OnAir, said, “Our new organisation reflects the transformation of OnAir from product development to a service delivery
company. Luc’s appointment is an important step in that process, in particular in organizing the installation and operation of the service for
airlines and corporate jets, and within OnAir further strengthening its leadership role in the inflight passenger communications market.”
“Our goal is to be close to our customers for both business acquisition and entry into service and, as a first step, we are
establishing presence in two key locations, the Middle East and Asia, where we will start operating before year
end,” Debains added.
OnAir is currently trialing the service with TAP Portugal after having completed a successful trial with Air France. Ryanair and bmi will follow
shortly, with Shenzhen Airline’s service scheduled to start in time for the Beijing Olympic Games. Other airlines that have agreements with OnAir
are AirAsia, AirAsiaX, Jazeera Airlines, Kingfisher Airlines, Oman Air and Royal Jordanian.
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