Luc Bollen appointed General Manager of Hilton Petaling Jaya

Mr. Luc Bollen has been appointed General Manager of the Hilton Petaling Jaya, one of the Hilton’s longest standing hotels in Malaysia. Mr Bollen succeeds Mr Michael Nagel who managed the hotel from 2001 to July 2008 and now heads the Hilton Beijing.

Mr Bollen joined Hilton Hotels in 1993 and his most recent posting was as General Manager of Hilton Hefei in China, where he was instrumental in the development of the hotel throughout the preopening and operational phases. In just two years under his leadership, Hilton Hefei garnered numerous international awards that reaffirmed the hotel’s standing as one of the best business hotels in China.

Commenting on his appointment, Mr Bollen said, “I’m delighted to be given the opportunity to lead this outstanding property which has been open since 1984. The 553 well-appointed guest rooms and suites provide an excellent option for business and leisure travelers alike in Malaysia. I look forward to enhancing the hotel’s image and driving it to further heights with my dedicated team.”

Mr Bollen has an outstanding track record in the hospitality industry with over 20 years’ experience in various fields of hotel operations.

Starting his career in hospitality as an Executive Chef at Hilton Antwerp, he was then appointed to the position of Director of Operations at Hilton Shanghai, where he steered a team of one thousand employees to successfully increase guest satisfaction ratings and team member satisfaction. During this time he was also called on to serve as Acting General Manager. Mr Bollen’s career has taken him to many continents including Europe, Africa, the Middle East, Gulf region, China and most recently Malaysia.

Mr Bollen is a graduate of the Hotel College of Brussels. Despite his busy schedule, Mr Bollen also takes time out to tutor in the company’s leading programme, Hilton’s Pro Active Leadership Training.

Belgian born, Mr Bollen is fluent in English, French, Dutch and German. He has a passion for good food, wine, travel and rugby.

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