Turkish Airlines
is now offering its Miles & Smiles Frequent Flyer Programme (FFP) members Star Alliance Upgrade Awards. This
redemption incentive enables customers to redeem miles or points from their FFP accounts for one-class upgrades on scheduled flights
operated by participating Star Alliance member carriers.
Star Alliance Upgrade Awards requires a confirmed and ticketed booking prior to travel which can then be upgraded for a higher class of travel
through the existing FFP redemption channels, in general, either through calling reservations or visiting a website (depending on carriers offer).
The upgrade is processed electronically, eliminating the need to issue paper certificates to the customers. Both conventional paper tickets as
well as electronic tickets can be upgraded under this scheme. Upgrades are permitted for one class of travel, either from Economy Class to
Business Class or from Business Class to First Class.
Additionally, on United flights
offering First and Economy Class only, upgrades from Economy to First are possible. As with most FFP redemption products, capacity restrictions apply and upgrades from certain types of fares are
not permitted.
Turkish Airlines joined Star Alliance on April 1st,
2008.
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