Starwood Hotels & Resorts
has expanded its Sales and Marketing team in Asia Pacific.
"With this strong team, we are looking forward to further differentiating ourselves from the
competition, increase loyalty, drive share and margins, as well as redefine the hospitality industry" said Oliver
Bonke, Senior Vice President Sales & Marketing Asia-Pacific, Starwood Hotels & Resorts.
Loyalty and partnership marketing:
Lisa Miller has been appointed Director of Loyalty and Partnership Marketing for Asia Pacific. Lisa will
handle all aspects of partner strategies, as well as building Starwood's award winning loyalty program Starwood Preferred Guest, Starwood
Preferred Planner (loyalty program for meeting planners), Starwood Privilege and other related loyalty programs. Lisa was previously
Director of Sales & Marketing at The Westin Melbourne. She has been part of the team that brought the hotel to the market leader position.
The hotel has also received various international, national and state accolades for service, financial performance and product offering,
including the recent "Best Luxury Hotel" at the National Tourism Awards.
Talent Acquisition:
Vivian Zhu has been appointed Manager of Talent Acquisition for Asia Pacific. Vivian brings with her rich recruitment
experience, starting as the Human Resources specialist with Sinochem in 1997. She then held various Human Resources leadership
positions, including as EMBA program manager for CEIBS, the top business school in China, where she recruited business leaders for the
program; as well as working with leading consulting firms of Unitedinfo and ACNielsen with a focus on recruitment in Chicago, USA and
Shanghai, China. In the competitive environment for talents with the leading consulting firms, Vivian has successfully managed the
recruitment efforts to significantly support the growing consulting business. In her current role, Vivian will be responsible for the talent
sourcing strategies and solutions to support corporate and personnel talent needs for Asia Pacific, with a key focus in the area of Sales and
Marketing.
Online
Marketing:
Joseph Hayes has been appointed Online Marketing Manager for Asia Pacific, and will take on key responsibilities in
maximizing revenue opportunity through Starwood's branded web channels. After working for two years in Dallas as a European marketing
strategist for an American telecom company, Joseph relocated to Germany where he helped the company expand into eight European
countries. For the last 18 months, Joseph has been the Field Marketing Manager for Los Angeles on the Starwood Southern California and
Las Vegas regional team. Joseph is known in the Starwood's global field marketing community for his professionalism and a broad range of
online/field marketing experiences.
Brand
Management:
Fay-Linn Yeoh and Vincent Ong have been appointed Westin and Sheraton brand directors for Asia Pacific
respectively. Fay Linn and Vincent will lead the implementation of brand initiatives; roll out brand and tactical marketing and drive brand
standards for the Westin and Sheraton brands respectively. Prior to joining the brand team, Fay Linn held the position of Director of Sales &
Marketing at several Starwood hotels, including The Westin Grande Sukhumvit in Bangkok. She had also led the area sales & marketing
function in Indonesia and was instrumental in the launch and build up of the Starwood Preferred Guest program in
Asia Pacific. Vincent was previously director of Six Sigma at Sheraton Imperial Kuala Lumpur, where he led major profitability, business development and revenue
generating initiatives.
Hazel Ooi joins the brand team as brand executive, taking on brand management of Four Points by Sheraton and providing support for other
brands.
Revenue Management:
Bettina Bamert has been appointed Marketing Analyst for Asia Pacific. Bettina will be working with hotels on the
analysis of hotel performance, and supporting hotels on revenue related tools, in addition to supporting the implementation of Revenue
Management strategy for Starwood in Asia Pacific.
Sales:
Vasan Krishnaswamy has been appointed Sales Project Manager for Asia Pacific. Vasan will collaborate extensively with Starwood's
Asia Pacific Global Sales Offices and field sales network and partners to research, develop and implement sales projects across Asia Pacific.
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