SriLankan Airlines partners with Amadeus to launch e-ticketing

Amadeus has launched an electronic ticketing service for SriLankan Airlines. With this implementation, the airline now offers e-ticketing facilities in 20 countries throughout Asia Pacific, Middle East, Europe and North America.

Amadeus is a global leader in e ticketing, facilitating e-ticketing distribution for 138 carriers in 134 markets. In the last quarter alone, between April to June 2006, nearly 40% or 1.5 million of all tickets issued by Amadeus in Asia Pacific were e-tickets.

Amadeus e-ticketing offers airlines considerable cost savings as well as the advantages of faster ticket processing and monitoring, while also allowing travel agents to improve operational efficiencies by reducing the workload associated with the issuing, storage and distribution of traditional tickets. It also results in time savings to travellers through faster check-ins.

Ankur Bhatia, Managing Director, Amadeus India subcontinent said, “Faced with challenging market conditions, high operating costs and increased competition, airlines are finding that it is a thin line between being profitable and incurring a loss. E-ticketing is expected to save substantial operating costs, and is a key step forward for airlines in becoming more cost efficient.”

IATA estimates that the airline industry will save up to US$3 billion a year, just by switching to e ticketing.

SriLankan Airlines now offers e ticketing in Asia Pacific – Australia, Hong Kong, India, Japan, Malaysia, Singapore, Sri Lanka and Thailand; in the Middle East – Bahrain, Kuwait, Oman, Qatar and the United Arab Emirates; in Europe - Belgium, France, Italy, Switzerland and UK; and in North America – Canada and the USA.

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