User-generated content (UGC) is a hot topic, and not just in online travel. Not since the crazy days of the dot-com boom has there been such an
explosion of web sites. But this time, there’s a difference: the content is created not by the media or owners of the site, but by Joe Citizen in his
various roles of blogger, debater, subject-matter expert and - on occasion - photojournalist.
At this year’s Wired Travel Asia conference, to be held on 25 and 26 October at the Grand Copthorne Waterfront Hotel, Singapore, UGC will be high
on the agenda. It promises to trigger some lively debate.
Allowing internet users to contribute to a site rather than just read it may widen the
knowledge base and expand the content, but what about issues like credibility and bias? And how can UGC help online travel?
Co-organiser Yeoh Siew Hoon, who also runs her own travel community site,
said, “We’ll be discussing how the industry can benefit, or whether it’s simply a case of letting the inmates run the asylum. The hardest thing for any business to do is to let go. By letting Joe
Citizen air his opinions, do you lose control or do you gain an advantage?
“We’re seeing some travel companies use social media but the majority remain hesitant. Can they afford to stay on the sidelines or do they engage
an increasingly empowered online customer?
“Wired Travel Asia will explore all these questions and more.”
The founders of two well-known online communities will be among a stellar line-up of international and regional speakers. Jim Donnelly, vice
president marketing of US-based IgoUgo will talk about his experience in building an online
community of travellers sharing reviews and photos, while 26-year-old Briton Mark James of Tribewanted
will share his vision of building a tribal community on an unpopulated island in the South Pacific.
The inclusion of Mark James in the programme has created considerable interest. He and fellow entrepreneur Ben Keene are in the process of
setting up an ecological community on an island in Fiji by using the internet as a recruitment tool. About 100 people will live on the island at any one
time, for periods of one, two or three weeks. Conditions on the island are primitive, with no electricity or running water, yet so far more than 800
“tribesmen” have signed up. The target is 5,000.
Airline distribution will also be in the spotlight, with speakers from Qatar Airways and Tiger Airways talking on business developments in this
perennially-important area for airlines. Other topics include building brands in the online world, the implications of new media on marketing, and
online distribution trends for hotels and destinations.
WTA, which was attended by over 250 delegates at its launch event last year,
has already established itself as one of the region's top travel technology, distribution and marketing
conferences. Supported by all sectors of the industry, WTA is a diary event for anyone interested in the latest trends, issues and opportunities in the
fastest-growing sector of the travel industry.
Wired Travel Asia is organised by respected regional communication specialists Yeoh Siew Hoon and Martin
Kelly.
Confirmed
Speakers
- Ram Badrinathan, Analyst, PhocusWright
- Bill Black, CEO, Shinta Mani, Siem Reap, Cambodia
- David Brett, President, Amadeus Asia
- Roger Carter, Managing Partner, Tourism Enterprise and Management (TEAM)
- Aileen Clemente, Executive Vice President, Rajah Travel Corporation
- Neil Cumming, MD, Asia Web Direct
- Tony Davis, CEO, Tiger Airways
- Olivier Dombey, Vice President – Sales and Account Management, Asia Pacific, Chief Representative Pegasus Solutions Asia LCC, Beijing Representative Office
- Jim Donnelly, Co-Founder & Vice President-Marketing, IgoUgo
- Scott Farrell, Senior VP, Product Management, TravelCLICK
- Bev Heinritz, Vice President and General Manager, GetThere
- Brett Henry, Vice President, Centers of Excellence, Abacus International
- Brad Holman, Managing Director Airline Services, Asia Pacific, Cendant TDS
- Mark James, Founder, Tribe Wanted
- Charles Kao,Publisher, TravelMole
- Thomas Kraft, CEO, IFH, Germany
- Kenneth Low, Vice President South Asia, Abacus International
- Michael Meade, Senior Vice President - Sales and Marketing, Jin Jiang International
- Michael Molloy, Director, Corporate Real Estate and Services, Internal Client Services Group, Credit Suisse
- Mark Newton, Business Director, SMG IP Digital Services, SIngapore
- Timothy O’Neil-Dunne, Managing Partner, T2 Impact
- David Peller, Senior Director of Business Development, ITA Software
- Peter Pohlschmidt, Head of E-commerce, Qatar Airways
- Karthik Siva, Group Strategy Director, Ogilvy & Mather, Singapore
- Stuart Spiteri, Director-Asia Pacific, Akamai Technologies
- Martin Symes, CEO, Bezurk
- Anthony Venus, Executive Director, Marketshare
- Robin Yap, Regional Director-Asia, Insight Vacations
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