Gulf Air has signed an agreement with Oman-based Oracle business partner, MacroSoft for the implementation of Oracle's comprehensive e-business suite in the
airline's head office in Bahrain and outstations.
James Hogan, President and Chief Executive, who signed the agreement on behalf of the airline said: "Over the last two years we have been working at streamlining
processes in all areas of our operation to enhance efficiency and optimise productivity. This sort of change cannot always take place simultaneously. Now we are ready
to implement the far-reaching technology that underlies Oracle's e-business suite to help us achieve our objectives."
Mr. Rashid Nasser Al Lamki, Chairman of MacroSoft, who was accompanied by its Manager Director, Prince Thampi, and signed the agreement on behalf of
Macrosoft, said: "We have confidence that this very comprehensive suite and our services will meet the diverse needs of a company as complex as Gulf Air. After months of
planning, we are looking forward to working with the team at the airline to complete the project."
The suite will provide functionality to cover finance, human resource management, supply chain management, customer relationship management, route profitability
reporting and analysis.
A key feature of the suite is its self-service capability, which will empower Gulf Air employees to carry out many of the administrative functions themselves, saving time
and creating more autonomy.
The phased implementation of the e-business suite, which comprises 38 modules, will take place over the next two years and is expected to be completed by the end of
2006, when the last of the outstations will be online.
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