Continental Airlines has implemented interline eTicket capability with 33 carriers worldwide, and expects to add 24 more interline eTicket partner airlines in the first half
of 2006.
The
airline
is aiming to eliminate issuing and accepting paper tickets well ahead of the year-end 2007 IATA-mandated deadline. As part of this program,
Continental recently canceled 12 additional interline ticketing and baggage agreements with airlines that have been either unwilling or unable to implement electronic
interline capabilities, bringing the total number canceled under its paperless initiative program to 105.
Interline eTickets permit customers to fly and check baggage on Continental and other carriers on a single paperless eTicket itinerary. Continental expects all of its
travelers will soon be using convenient eTickets, which reduce loss, theft and paperwork hassles for customers and the airline. Currently, 98%
of Continental’s domestic customers and 92% of its international customers travel on eTickets. eTickets are valid at all of the 286 airports served by Continental around the world.
“One of our top priorities is to work together with our interline partners to improve
passenger convenience when traveling on a multi-carrier itinerary,” said Mark Erwin,
senior vice president, Asia Pacific and corporate development. “We have already implemented eTicketing with partners representing over 80% of our interline
revenue and plan to complete rolling out interline e-ticketing with all our partners well ahead of the IATA deadline.”
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