Travelling comes in all shapes sizes and forms. We all have
different tastes, some of us prefer small personalised hotels,
others large and gold gilded hotels, others all inclusive and the
list goes on. One thing that must be a constant though, comes in
the form of air travel - we all enjoy being upgraded.
Whether you normally travel in economy, or business class, it
is always something that comes as a pleasurable surprise when we
learn that we have been upgraded, at no cost to ourselves.
Although pleasurable, and not something that most of us would
turn down, upgrades can be a rather damaging thing. If you
normally travel in economy class, due to the price of the ticket,
then an upgrade to business will open your eyes to a new world
that can very easily damage your view and enjoyment of travelling
back in "coach". The same applies to a certain extent from
business to first. We have heard many a frequent traveller praise
the airline for upgrading them and then admit ' I wish they hadn't
as it is going to be so difficult to fly again in the back of the
bus.....'
Of course this is what the airlines are hoping for, they are
hoping that the upgrade they have given to you, will convert an
economy class traveller to business and business to first. The
upgrades are also used as a loyalty bonus and a way to say thank
you for your business, or if you want the truth - a way to get the
airlines out of a spot of trouble because of over booking.
Most airlines upgrade passengers because they overbook their
flights. This happens because the airlines have to count into
their figures a certain amount of cancellations and a few no
shows, when the passengers do turn up then the airline needs
space, especially at the back of the plane and this is when the
upgrading begins.
The first thing you need to do is join the airlines frequent
flyer programme. Almost every airline in the world has its own
frequent flyer programme, and to make our lives as complicated as
possible they are all different! Not to make things any simpler
these programmes then fall into different world alliances that
include many different airlines each, such as the largest, Star
Alliance and the more recent One World (as this topic is so large
we will cover it on a different page, in the airline section).
Joining the club is free and normally will mean points for each
mile of travel earned, and lots of other bonuses that can be used
towards free flights and other goodies. Regarding upgrades, then
the holders of the airlines frequent flyer club will have
priority. That is to say if the airline needs to upgrade, then
they will check who is a member and then upgrade them subject to
their status. So if you are the only member on the plane, you
stand a very good chance of turning left rather than right upon
boarding.
The complication to this rule is in the status of the
membership, most clubs have different membership levels, and
obviously the higher your status the more priority you have.
If you are fortunate to be of the higher membership level, then
there are a few little tricks to help you get upgraded. These
tricks do not always work, and may even have a little risk
attached, but are worth a try and are probably the best shot you
have of being upgraded. If when you book your flight ask the
airline if the flight is busy, if you can get onto the busiest
flight or even ask to be waitlisted and you do manage to get onto
that plane then there is a very good chance that you will be
upgraded, for the reasons mentioned earlier. This also means
however that if you are not upgraded then you will end up on a
very busy plane!
The search for an upgrade does not stop here, however. Whether
you are a member or not it is worthwhile being nice to the person
who checks you in, they may not (and normally do not) have the
authority to upgrade at their own discretion but the check-in
staff can help. Ask the staff to put a message in the system that
if there is to be any upgrades you would really appreciate being
included.
At this stage of the flight (check-in) it does help to be
dressed suitably although not as helpful as most people would have
you believe. There have been many reports on how to get upgraded
and a lot do stress the importance of your appearance, it is not
half as important as being a member of the club or even just being
nice to the man or lady at check in, but does help.
First and Business class has improved enormously over the past
few years. Virgin offers massages in flight and is introducing
double beds to its Upper Class cabin, All Nippon Airways has two
work stations on some of its' flights that allows you to sit at a
desk and work on your lap top using a special electric supply,
Singapore Airlines has a full bed in its first class cabin that
has a 17 inch television with remote to give you a real media
experience in-flight, and the list goes on an on.
At the end of the day getting upgraded is not an easy thing to
achieve, however joining the frequent flyer programme will
definitely help and will offer you a whole world of other
benefits. Good luck and happy travels!
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