++NOTICE: This page will be thoroughly
updated, with new reviews, HD videos and much more in January
2011. END NOTICE++
In
our continuing series of Hidden Hotel Costs which has already covered,
Hong Kong,
Singapore
and
Manila, we move to the capital of Cambodia and
look at what you can expect to pay for some of the hidden hotel costs in
Phnom Penh's finest properties.
As
in our other such surveys we have taken what we believe to be generic
products which most hotels should offer clients and ones which guests
may well be tempted to use. The Coffee is the price of a coffee in the
hotels main lobby area. The coke is the price of a Coke or Pepsi in the
rooms mini bar. The shirt is the cost of getting a mans long sleeved
shirt laundered (not dry cleaned) through the hotels laundry. The club
sandwich and fried rice are the prices of respective items through room
service. The cost of the telephone call is the price the hotel charges
per minute for a local call to a regular telephone (not mobile which
carries a different price), this is very important because that is how
you will be connecting to the internet if you use your own computer. The
cost of the incoming fax is how much the hotel charges you for faxes
they receive for you, most hotels do not charge if less than 10 pages
are received at any one time but surprisingly we found one that did !
Hotels |
Coffee |
Coke
(minibar) |
Shirt
(laundry) |
Club
S/wich (RS) |
Fried
Rice (RS) |
Tell
Call (local 1 min) |
Incoming
Fax |
|
|
|
|
|
|
|
|
La
Parranda |
US$
1.75 ++ |
US$
2 + |
US$
2 ++ |
n/a |
US$
2.50 ++ |
US$
0.50 |
1
Page = US$ 1 |
|
|
|
|
|
|
|
|
InterContinental |
US$
3.00 ++ |
US$
3 + |
US$
3 ++ |
US$
6 ++ |
US$
7.50 ++ |
US$
0.10 |
FOC |
|
|
|
|
|
|
|
|
Sunway
Hotel |
US$
2.50 ++ |
US$
2 + |
US$
2.80 ++ |
US$
7 ++ |
US$
6 ++ |
US$
0.10 |
FOC
(-10) |
|
|
|
|
|
|
|
|
City
Villa |
= |
= |
= |
= |
= |
US$
.03 |
= |
|
|
|
|
|
|
|
|
Raffles
Le Royal |
US$
3.00 ++ |
US$
3.50 + |
US$
3 ++ |
US$
8 ++ |
US$
10 ++ |
US$
0.30 |
FOC |
|
|
|
|
|
|
|
|
Mi
Casa |
US$
2.50 ++ |
n/a |
US$
2.80 ++ |
n/a |
n/a
|
US$
0.12 |
FOC |
|
|
|
|
|
|
|
|
Cambodiana |
US$
2.80 ++ |
US$
2.50 + |
US$
2.80 ++ |
U$
8 ++ |
US$
5 ++ |
US$
0.20 |
FOC
(-10) |
|
|
|
|
|
|
|
|
Amanjaya |
US$
1.20 nett |
US$
1 + |
US$
3.75 ++ |
US$
5.50 ++ |
US$
3.50 ++ |
US$
0.10 |
FOC |
|
|
|
|
|
|
|
|
So
why do we do these time consuming surveys you ask ? The reason is quite
simple, in that we believe you can see a lot about the management of a
hotel through its 'hidden hotel costs' and how the management views your
comfort level and satisfaction. After all once you have checked into the
hotel, the hotel has to a certain extent a captive audience, and while
spending a little extra here and there may not break the bank, sometimes
it can be just infuriating to feel you are being taken for a ride.
Therefore
we believe that if the hotel takes your comfort and welfare into
consideration into account then there should not really be any
surprises in our surveys.
In
conclusion we have coloured all the most expensive in each category in
red
and the best value hotel per category in blue.
The
results are really quite staggering (as always with these surveys). The
most worrying expense in the survey is at La Parranda who is the most
expensive hotel for telephone calls charging a staggering US$ 0.50 per
minute for a local call whereas the cheapest is at City Villa at only
US$ 0.03 per minute and the average being around US$ 0.10 per minute,
although the Raffles Le Royal also charges way over the top for a
service that most frequent travellers will require, at US$ 0.30 per
minute. La Parranda also stands out as the only hotel we surveyed to
charge for incoming faxes whereas most hotels do not charge for this
service at least under 10 pages per time.
The
amazing Amanjaya Hotel stands out as being the best value in 4 out of
seven of the categories, namely coffee, coke, club sandwich and incoming
fax but surprisingly has the most expensive shirt laundry service at US$
3.75 ++.
The
highly regarded Raffles Hotel Le Royal stands out for the opposite
reason as it manages to be the most expensive in four out of the seven
categories namely coffee (shared with InterContinental), coke, club
sandwich and fried rice (US$ 10 !!).
The
other hotels were very much in the middle of the park with their prices.
While
hoteliers can claim that their products are of a superior nature, better
service etc, we hope with this survey, to select items that are as
generic as possible. We hope you have found this survey
useful and we hope even more that it may have helped you save a
little on your trip to Cambodia!
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