Korean Air selects Connexion by Boeing for In-Flight Connectivity

Korean Air today announced it has selected Connexion by Boeing as its service provider of high-speed Internet-based communications. The proposal signed by Korean Air calls for the first installation of the Connexion by Boeing mobile connectivity service in early 2005, with service beginning shortly after that on the carrier’s 33 long-haul fleet of 747-400s and 777-200ERs. Financial terms of the agreement were not disclosed.

“Proudly celebrating the 35 anniversary this year, we announced a new vision to provide customers with a greatly enhanced in-flight experience and instill a new corporate culture within Korean Air. Our new vision is ‘to be a respected leader in the world airline community’ and we call it ‘Excellence in Flight’, which has 3 supporting pillars; Service Excellence, Operational Excellence, and Innovative Excellence,” said Mr. Y.H. Kim, President of Passenger Business Division for Korean Air.

“As a part of our efforts to fulfill ‘Service Excellence’, we chose Connexion by Boeing to provide our customers with superb in-flight experience. We are sure that they will perfectly address the in-flight communication needs of our passengers with real-time, high speed internet and email access and also align with our goal to become recognized by our customers as the best airline in the world,” he added. 

“With our agreement to provide the Connexion by Boeing service to Korean Air and its passengers, we are gaining a widely respected airline customer that has consistently demonstrated a strong commitment to innovation and passenger services,” said Scott Carson, Connexion by Boeing president. “Korea has the highest broadband penetration rate in the world. So the high-speed connectivity that Korean Air passengers have in their homes and offices can now be extended to their in-flight travel experience, providing them with affordable choices for how to spend their time in the cabin.”