Once known as the Doral Golf Resort & Spa Miami
and recently purchased by the Trump Organization, the Trump
National Doral Miami has undergone more than a name change.
As
part of the property's efforts to modernize and enhance its
infrastructure and ability to ensure guest safety, the property
has recently upgraded its guestroom doors to feature contactless
Signature RFID locks by VingCard Elsafe.
The project also includes
the implementation of Visionline by VingCard, a cutting-edge
wireless online access management system that, via a central
property server, can connect standalone electronic locks and other
guestroom devices and systems.
With the advantages of Radio Frequency
Identification (RFID) locks becoming increasingly apparent to
hoteliers and guests alike, properties such as the Trump National
Doral Miami are opting to make the switch from more traditional magstripe alternatives, known for their vulnerability to keycard
cloning and demagnetization.
Now equipped with Signature RFID by
VingCard, the Trump National Doral Miami boasts the ability to
provide guests with the convenience of contactless guestroom
entry, while reducing the overall workload of hotel staff.
With
Signature RFID, each guest keycard can automatically provide
updates to the front desk, allowing staff to receive guest
information and requests without requiring the guest to visit the
front desk, making it possible for employees to respond almost
immediately.
"We have improved our property
efficiency and enhanced our guest experience since the
installation of VingCard's Signature RFID and Visionline locking
system," said Pete Bertot, Senior Project Manager at the Trump
National Doral. "Thanks to the ability to assign and re-assign
guestroom keycards without routine visits to the front desk, our
guests can enjoy a level of ease and comfort that they are coming
to expect when visiting a world-class hotel destination. The
reduced attention required from staff also means that other areas affecting guest satisfaction may be better addressed and improved
on as a result."
In addition to advanced
technology that makes keycard cloning virtually impossible,
Signature RFID by VingCard comes equipped with the ability to provide a 600-event audit trail. Should questionable circumstances
arise, hotel staff are adequately prepared with a crucial tool
that not only assists in resolving security issues, but may also
serve to safeguard the property in any possible legal proceedings.
Visionline allows
remote cancellation of both master and guest keycards,
while staff at the Trump National Doral Miami also have precise control over who has access to which areas, and when. By leveraging its keycard
tracking functionality, Visionline by VingCard allows
management to confirm whether maintenance and housekeeping staff
have completed their rounds on the property efficiently. This can
equate to a significant reduction in operational costs, as future
staff audits may be simplified with the ability to monitor staff
progress online.
Trump,
Miami,
Florida,
VingCard Elsafe
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