United Airlines is to equip its flight
attendants with Apple’s iPhone 6 Plus.
The airline will begin distribution to its more
than 23,000 mainline flight attendants during the second quarter
of 2015.
Upon introduction, the devices will have the
ability to handle most onboard retail transactions and will enable
access to company email, united.com and the company’s intranet as
well as policies and procedures manuals.
Future enhancements include replacing the flight
attendants’ printed safety manual with an electronic version on
their iPhones and providing real-time reporting and improved
follow-up on aircraft cabin issues and repairs. Additionally,
United plans to develop a number of customer-focused tools for the
device.
“We are thrilled to make this investment in our
flight attendants,” said Sam Risoli, United’s senior vice
president of inflight services. “iPhone 6 Plus will enable them to
deliver an even higher level of flyer-friendly service and will
offer our flight attendants simple, one-touch access to valuable
work information, enabling them to better serve our customers.”
The deployment of iPhone 6 Plus for United
flight attendants follows the airline’s deployment of iPads to
pilots beginning in 2011, in a move toward creating paperless
aircraft and flight decks. United has renewed the iPad pilot
program with iPad Air 2.
United Airlines,
iPhone,
iPad,
Cabin Crew
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