Starwood has made several changes to its
leadership team.
The changes follow the decision to retire by
three senior leaders - Matt Avril, President of the Hotel Group;
Denise Coll, President of Starwood North America; and Miguel Ko,
Chairman and President of Starwood Asia Pacific. The planned
retirements will take place over the next several months allowing
for a smooth transition to their successors.
Mr. Avril began his career with Starwood in 1989
through Vistana, Inc., the predecessor to Starwood Vacation
Ownership. He became President of the Hotel Group in 2008 with
oversight of Starwood's global hotel operations and sales
function. Under his watch, Starwood's hotel business experienced
its highest ever market share gains, and record high associate
engagement. Mr. Avril also contributed to Starwood's
transformation to a truly global enterprise, driving key
initiatives and best practices across geographies. These efforts
included revenue management, sales effectiveness, SPG marketing
programs and enrollment initiatives, food and beverage, and lean
operations.
Ms. Coll joined ITT Sheraton (later acquired by
Starwood) in 1976 and is widely respected as one of the industry's
most seasoned and successful operators. Since 2007, she has led
Starwood's largest region with over 500 hotels. She successfully
steered the company's North American hotels through the economic
downturn while overseeing a 24% increase in the region's hotel
footprint. Ms. Coll also presided over the launch of two new
brands, Aloft and Element, as well as record profitability across
all brands and highest ever guest satisfaction scores.
Mr. Ko began his career with ITT Sheraton in
1979. Under his leadership, Starwood's Asia Pacific business has
witnessed unprecedented growth. Mr. Ko has played a crucial role
in establishing Starwood's leadership position and first-mover
advantage throughout Asia. During the last decade under his
leadership, the company's footprint of operating and pipeline
hotels in the region has grown from 75 to over 360 hotels today.
As a result, Starwood is the largest five-star hotel company in
Asia. Recognizing his important role in Starwood's growth in Asia
Pacific and his deep relationships in the region, Mr. Ko has
agreed to serve as Non-Executive Chairman of Starwood Asia Pacific
for the next three years.
The Future
Starwood will realign its structure by combining
its North America and Latin America operations together into the
Americas. This move recognizes the significant commercial overlap
between the two regions and will better position both to take
advantage of accelerating travel trends within the Americas. The
combination of the two groups also acknowledges Latin America's
significant growth opportunity by creating a better support system
and infrastructure to maximize this potential.
In 2011, Latin America was Starwood's
fastest growing region in terms of both net rooms and RevPAR
growth. In addition, given that the geographic footprint of SVO
falls entirely within the region, Starwood has made the strategic
decision to incorporate SVO into the Americas as well.
In recognition of another vital part of the
business, Starwood will also elevate its presence in China to
reflect that country's great importance for Asia Pacific and the
company.
As part of the organizational changes, the
Presidents of The Americas; Asia Pacific; and Europe, Africa and
Middle East; will now report directly to Frits van Paasschen.
Specific leadership appointments that are effective
1 July 2012
include the following:
Sergio Rivera,
currently President and CEO of Starwood Vacation Ownership, and a
longtime member of Starwood's Senior Leadership Team, has been
promoted to Co-President of Starwood Americas. Mr. Rivera started
his Starwood career 23 years ago at SVO's predecessor, Vistana
Resorts as Corporate Controller. During his tenure, he has held
progressively senior management roles, including President of
Global Real Estate for Starwood. In his current role overseeing
SVO, Mr. Rivera has oversight of all aspects of the business
including operations, brands, development, finance, design,
customer and owner relationships across geographies throughout the
United States, the Caribbean and Mexico. In his new role, he will
co-lead Starwood's operations in the Americas, with primary
responsibility for North America and SVO.
Osvaldo Librizzi,
currently President of Latin America and a 37-year Starwood
veteran, has been promoted to Co-President of the Americas,
alongside Mr. Rivera, with primary responsibility for Latin
America. Mr. Librizzi began his career at Starwood as Assistant
Controller at the Sheraton Buenos Aires, and currently oversees
all hotel operations for Starwood's 70 properties in Mexico,
Central and South America, with an additional 10 properties under
construction. During his 22 years as President of Latin America,
Starwood has grown to become one of the largest hotel operators in the
region and in the last four years alone has increased its
footprint by 40%. Highly respected within the industry, Mr. Librizzi is one of the longest-tenured hotel leaders in Latin
America.
Stephen Ho,
currently Senior Vice President of Acquisitions and Development
for Starwood China, has been promoted to President of Asia
Pacific. He has been with Starwood for 31 years, having begun his
career as a pastry chef. He was part of the original team that
opened The Great Wall Sheraton Hotel Beijing, the first Western
hotel in the People's Republic of China. He has held various
increasingly senior positions throughout Starwood Asia Pacific.
Qian Jin,
currently head of Starwood's operations for China, has been
promoted to the title of President of Greater China. Early in his career Mr. Qian was the
first Chinese citizen to be identified for talent development at
Starwood. He began his career at Starwood in 1986 as Deputy
General Manager of the Hua Ting Sheraton, and has held various
assignments in Fiji, Malaysia and Singapore, before returning to
Shanghai in 2001 to establish Starwood's regional office for
China. He is now responsible for nearly 200 operating and pipeline
hotels. He will join Starwood's Senior Leadership Team and
report to Mr. Ho.
Christie Hicks,
Senior Vice President, Starwood Sales Organization, a 12-year
Starwood veteran, will now report directly to Frits van Paasschen. Ms. Hicks has led the sales organization
through a period of rapid growth, and is responsible for evolving
Starwood's sales team from a largely North American-oriented
operation to a global one. Ms. Hicks is a member of Starwood's
Senior Leadership Team.
John Peyton,
currently Senior Vice President of Operations for Starwood North
America, has been promoted to the new role of Senior Vice
President of Global Initiatives. In this position, he will drive
the implementation of key strategic priorities across the globe,
including procurement, revenue management, and food and beverage.
Mr. Peyton is ideally suited for this position with his deep
global, operational and brand experience during his 12 years at
Starwood. He will join the Senior Leadership Team and jointly
report to Frits van Paasschen and Vasant Prabhu, Starwood's Vice
Chairman and CFO.
Robert Hermany,
currently Senior Vice President of Operations, North America, has
been promoted to replace Mr. Peyton in an expanded role of Chief
of North American Operations & Global Initiatives. In this new
role, Mr. Hermany will manage North American operations, working
in close coordination with Mr. Peyton to implement key global
initiatives across North America. Mr. Hermany who has spent his
entire career in hotel operations is a 15-year Starwood veteran
and, in his current position, leads an operating team overseeing
hotels and owner relations throughout the Northeast, Mid-Atlantic,
and Midwest regions of the United States. Mr. Hermany will report
to Sergio Rivera in his new role.
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