EVA Enhances Inflight Connectivity with ARINC’s GLOBALink SATCOM Services

 Taiwan-based EVA Airways is to implement ARINC’s GLOBALink Satellite Communications (SATCOM) services to enhance its passenger and flight deck communications.

The new satellite connectivity will offer higher bandwidth for improved access to vital flight information by EVA flight crews, as well as seamless in-flight connectivity for EVA passengers, who will be able to stay in touch via e-mail, instant messaging channels, or short message service (SMS).

The 20-year-old carrier has  selected ARINC GLOBALink as the Air/Ground Data Link communications provider for its entire fleet.

Besides delivering a robust Air/Ground Data Link solution, ARINC collaborated with Panasonic Avionics to enhance EVA Airways’ In Flight Entertainment (IFE) offering with Seatback Messaging, a versatile and convenient application that lets passengers send e-mails and SMS communications throughout their flights. It utilizes the airline’s existing IFE infrastructure to provide full e-mail and SMS capabilities, providing the airline with an inexpensive connectivity suite.

“We are impressed with the results produced by ARINC’s technologies,” said Mr. Lee Kang, Junior Vice President, EVA Airways. “The benefits that their GLOBALink solutions can offer are in line with our requirements and expectations - seamless connectivity, operational flexibility, and cost-effectiveness.”

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