American Airlines, British Airways and Iberia
have opened the doors of their first joint Premium lounge.
Located in Concourse E of Miami International
Airport just beyond the security checkpoint on the fifth floor,
the Premium lounge will provide additional seamless service as
part of the joint business agreement among AA, BA and IB to share
revenue, coordinate networks and schedules and co-operate
commercially on routes between North America and Europe.
"With American and American Eagle operating from six gates in
Terminal E and our joint business partners also operating from
Terminal E, the Premium lounge offers customers traveling through
Miami a convenient place to relax before, between and after
flights," said Peter Dolara, American's Senior Vice President –
Mexico, Caribbean and Latin America. "This lounge provides another
customer touchpoint where our representatives can offer seamless,
premium service and enhance the travel experience as part of the
joint business."
The newly opened AA, BA, IB Premium lounge
spans 6,000 square feet and offers seating for 120 guests. The
multi-functional Business Center has work stations, some with HP
Compaq dc7900 PCs with complimentary high-speed Internet access. Other
amenities include two TV lounges with flat-panel TVs, a children's
room with HP PCs outfitted with age-appropriate programming, and
spa-like showers.
Travelers visiting the Premium lounge can
also take advantage of complimentary food and beverages. Customers
can order premium liquors, wines and beer, as well as coffee, tea,
sodas and water. For those looking for a bite to eat, the lounge
offers a complimentary lunch, afternoon tea or light supper menu.
"The opening of this new lounge enables
us to offer our customers the best service at a time when our
presence in Miami is growing significantly – apart from our daily
flight between Miami and Madrid we will begin operating three
non-stop weekly flights from Miami to Barcelona on March 29," said
Jose Maria Alvarado, Iberia's Country Manager in the U.S. "This
new Premium lounge is part of a 150 million-Euro customer care
program that Iberia launched in 2009 to among other things,
renovate all of our VIP lounges and upgrade our Business Plus."
The AA, BA, IB Premium lounge is open daily from 1 p.m. to 9
p.m. and welcomes oneworld eligible International First Class,
Business Class and Emerald and Sapphire customers. Customers
traveling on an AA-operated transcontinental full fare First Class
(F and Z inventory) or full fare Business Class (J and U
inventory) ticket, as well as Admirals Club members departing from
Concourse E, may also access the lounge.
See other recent news regarding:
Airlines,
Airports,
Awards,
Flights,
Codeshare,
FFP,
Inflight,
Lounges,
First Class,
Business Class,
MICE,
GDS,
Rewards,
Miles,
Hotels,
Apartments,
Promotions,
Spas,
Yoga,
Retreat,
New Hotels,
Traffic,
Visitor Arrivals,
Cruises,
Free Deals,
Interviews,
Videos,
Miami,
Airport Lounge
|