Air Canada Receives Strike Notice

Air Canada has confirmed that it has received a strike notice from the Canadian Union of Public Employees (CUPE), which represents the airline's 6,800 flight attendants, confirming the union's intention to begin a strike at 12:01 a.m. Wednesday, 21 September 2011.

Talks between the parties are ongoing and will continue prior to the strike deadline, assisted by federally-appointed mediators. However, because of the uncertainty this situation may cause for customers, Air Canada has introduced a flexible rebooking policy to enable customers affected to change flights free of charge to a later date until 9 December 2011, subject to seat availability. Terms and conditions apply.

Customers wishing to change flights purchased directly through Air Canada are requested to use the online Self Service Rebooking Tool available at aircanada.com. Customers can also contact the Air Canada call centre, however wait times are longer than usual due to increased call volumes. Customers who booked travel through a travel agent must contact their agent directly.

In the event of a work disruption, Air Canada will implement a partial schedule including codeshare flights operated by its partner airlines. Concerned passengers should contact the airline directly or monitor its website for updates.

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