American Airlines' customers departing from
London Heathrow (LHR), Colorado Springs (COS), San Jose (SJC) and
Washington Reagan(DCA) can now save time and paper by choosing to
receive boarding passes electronically on their mobile phones or
smart phones.
Mobile boarding passes, which use a
two-dimensional (2-D) barcode, were rolled out in partnership with
the U.S. Transportation Security Administration (TSA) in 2008 and
are currently available to travelers departing on American
Airlines and American Eagle flights from 42 airports.
"We
know our customers are mobile by definition, which is why the
option to use personal devices to expedite travel has been so
popular with our customers over the past two years," said Andrew
Watson, American's Vice President – Customer Technology. "Eligible
passengers departing from London Heathrow or one of the 41 U.S.
cities that currently offer the program now have the option to
avoid printing a paper boarding pass and choose instead to have
their boarding pass displayed on their mobile device, thereby
speeding the process at the airport, and helping the environment
by saving paper."
The mobile boarding pass process is
simple. When customers check in for their flight using AA.com and
opt to receive their boarding pass on their cell phones or
smart phones, they will receive an e-mail with an Internet link to
the boarding pass. Customers must have an active e-mail address
where their boarding pass can be sent and an internet-enabled
mobile device where the 2-D barcode can be received.
The mobile
boarding pass contains a 2-D barcode that can be scanned at
security checkpoints and at American Airlines gates. At the
airport, customers simply scan their cell phone or smart phone
screen when going through security (proper identification must be
presented) and when boarding, just as they would a traditional
paper boarding pass. Customers who wish to check bags can also use
the electronic option by scanning the boarding pass on their cell
phone or smart phone screen at American Airlines self-service
machines, ticket counters, or curbside check-in facilities.
At this time, customers who opt to use the electronic boarding
pass may list only one person in their reservation. They must be
traveling on American or American Eagle to a U.S. destination from
one of the 42 participating airports on a nonstop or same-plane
direct flight or connecting flight through a participating
mobile-boarding airport.
Domestic destinations include those
within the United States, as well as the U.S. Virgin Islands and
Puerto Rico. London Heathrow is the first international location
to offer the program, and American Airlines is one of the first
carriers to roll out the mobile boarding pass technology in the
U.K.
See other recent news regarding:
Airlines,
Airports,
Awards,
Flights,
Codeshare,
Lounges,
First Class,
Business Class,
MICE,
GDS,
Rewards,
Miles,
Hotels,
Apartments,
Promotions,
Spas,
New Hotels,
Traffic,
Visitor Arrivals,
Cruises,
Free Deals,
Videos,
Mobile,
American Airlines,
Boarding Pass,
London,
Heathrow
|