Jetstar Enhances Mobile Options

More Jetstar customers can now purchase a fare or change their booking via their mobile phone.

Jetstar customers in Singapore, Japan, Australia and New Zealand have the convenience of being able to purchase a fare or change their booking no matter where they are, by accessing jetstar.com from either an iPhone or regular internet enabled mobile handset.

“Jetstar seeks to make travel as simple and hassle-free for our passengers as possible and we believe this additional mobile phone technology will be a valuable tool for our passengers who are seeking increased flexibility in how they choose to book their travel,” said Bruce Buchanan, Jetstar Chief Executive Officer. “This is an important stepping stone in our mobile initiatives to improve our mobile-user experience.”

Jetstar.com is accessible to more than 3,000 types of mobile devises ranging from Personal Digital Assistances such as iPhone 3G and Blackberry, down to standard feature phones.

If a passenger has a Special Service Request attached to their booking, then the changes can not yet be made through the new mobile system. Instead, the customer would need to follow traditional procedures.

Jetstar in Australia and New Zealand is planning to launch SMS boarding pass technology across its Australian and New Zealand domestic networks prior to the end of 2009.

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