As the newly appointed General Manager of the luxury
hideaway Amara Sanctuary Resort Sentosa, Andrew Whitaker has a
challenging task ahead of him: to increase the resort's revenues at a
time where customers are looking to save and minimise spending. With
gloomy economic outlooks, work sentiments have also taken a hit.
To pre-empt these slippery slopes, Andrew will
be unleashing an initiative that will engage his team at Amara
Sanctuary Resort Sentosa in a re-training program to further
develop their capabilities, and to heighten the team's work
morale.
Through this new initiative, staff at Amara
Sanctuary Resort Sentosa will receive regular training and
enrichment classes on their area of expertise so as to bring
across even higher standards of Asian hospitality practices.
With these freshly revised training standards
and measures, Andrew is looking at integrating training as part of
the culture within Amara Sanctuary Resort Sentosa.
The eventual aim of these re-training programmes
is to provide Amara Sanctuary Resort Sentosa's guests with an
experience that is more unique and personalised.
"With the current economic climate, it is
increasingly pertinent that we look within ourself to identify
specific areas of resource maximisation and uncover untapped
potential within the team at Amara Sanctuary Resort Sentosa.
Developing the team's capabilities is the resort's way of caring
for the well-being of her employees, through investing in their
future," Andrew Whitaker said.
The new training schedule is set to commence in
March 2009.
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Andrew Whitaker,
Amara,
Sentosa,
Singapore,
General Manager,
Training
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