Star Alliance has launched a new Star Alliance
Book and Fly tool, which allows customers to plan, book and buy
round the world tickets via the internet.
This means
it is now possible to book the Star Alliance Round the World fare on
all of the network's 21 carriers. Customers will have access to more than 17,000 daily
flights to 916 airports in 160 countries.
Up until now, it has only been possible to
plan an around-the-world trip on the website, with pricing and
ticketing having to be handled at airline call centres, ticket
offices or travel agents. The sales channels will continue to
offer the Star Alliance Round the World fare, in addition to the
website.
"Star Alliance Book and Fly has transformed our
website into a sales channel for the Star Alliance Round the World
fare. Customers can now plan, book and buy through the web at
their convenience," said Christopher Korenke, Vice President
Commercial, Star Alliance. "On the technological side, the
implementation of an automated tool to process very complex
routings is truly an outstanding achievement."
The new
easy-to-use and interactive tool allows customers to choose from
an endless number of options when planning a multiple city round
the world trip on the Star Alliance network.
The itinerary can be created by
either typing in the appropriate city or by clicking on the
destinations displayed on an interactive world map.
The
destinations are colour coded in order to distinguish between
those to which direct flights are offered and those which can only
be reached by transfer connections.
Once a valid itinerary is
created, the system displays an estimated fare in the currency of
the country of residence for the selected class of travel.
Flight options for each leg of their journey are displayed
from the real time availability.
Additional service options, such
as travel in premium economy class cabins, can be selected at the
applicable surcharge.
Once flights for the entire journey have
been chosen, the final price including all taxes, surcharges and
fees is displayed.
After entering the personal data necessary to
process the booking, the corresponding flights are then reserved.
Tickets are paid for online via credit card and
customers are emailed their electronic ticket.
The Star Alliance Round the World fare
is one of 12 Star Alliance fare products.
Compared to one-way
or return tickets, the Round the World fare is attractively
priced. The fare levels are set according to distance and class of
travel. Customers can choose between three mileage levels
29,000, 34,000 or 39,000 miles. The fare is available for travel
in First, Business or Economy Class.
Tickets are valid for one
year. Additionally, the Star Alliance network also offers a Round
the World special fare, which is only available for travel in
Economy Class, has a maximum mileage of 26,000, must be purchased
seven days prior to departure and permits three to five stopovers.
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