Abacus enables E-Ticketing on Thai Airways International

Abacus Thailand and Thai Airways International (TG) today gave the green light for all Abacus-connected travel agents across Thailand to now issue electronic tickets (e-tickets) for their travellers on TG flights.

“By initiating e-ticketing for Thailand’s major airline, we are cutting down costs significantly for the travel industry and providing travel agents with greater flexibility and convenience in the Thai market,” said Abacus International's Vice President of South Asia, Mr Kenneth Low.

“E-ticketing continues to be a very efficient and cost-effective travel option for not only the travellers, but also the travel agents and the airlines due to their booking flexibility and increased security. E-tickets offer substantial cost benefits for airlines and travel agencies,” said Mr Low.

With Thai Airways on board, Abacus has one of the most comprehensive distribution networks of any GDS in Asia Pacific.

Abacus Thailand General Manager, Mr Steven Ong, said, “With e-ticketing, Thai Airways can leverage more effectively on GDS technologies and reach a larger customer base for bookings. And our travel agents now have a much larger choice on airline ticket issuing, making more customised itineraries and thus developing further loyalty among travellers.”

“Thai Airways is pleased to participate in this initiative with Abacus as we are able to leverage on Abacus’ position to assist us to reach an increased customer base,” said Mr Rangsiman Mokkhasmit, Director, Area Thailand of Thai Airways. “Today is also an important milestone for Thai Airways and Abacus as it allows us to foster a closer relationship to achieve a win-win situation for both organisations, and brings the travel industry a step closer to a more secure, paperless future.”

As part of the e-ticketing adoption plan, more than one in every four tickets issued on the Abacus system last year was an electronic ticket. Some 4.8 million e-tickets were issued from January to December, which is an increase of around 70% from 2004 figures.

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